RENOV VELO Privacy Policy
At RENOV VELO , protecting your personal data is a priority. This privacy policy explains how we collect, use and protect your information when you use our website.https://renovelo-bilel.store/and our services.
Identity of the Data Controller
The data controller is:
- RENOV VELO
- Address : 82 Rue Victor Hugo, 93240 Stains, France
- SIREN number : 893 677 724
- SIRET number : 893 677 724 00013
- E-mail : support@renovelo-bilel.store
- Manager : Bilel BOUHALI
Data Collected
We collect and process the following types of data:
- Personal data : name, first name, address, telephone number, email address.
- Connection data : IP address, browser type, connection logs.
- Transactional data : details relating to your orders and payments.
Purposes of Processing
Your personal data is used in the following cases:
- Order processing and delivery tracking.
- Invoice generation and payment management.
- Communication with our customers for customer service or order related information.
- Sending promotional offers if you have given your consent.
- Improving our services through statistical analyses.
Legal Bases
The treatments we carry out are based on:
- Execution of a contract : management of orders and deliveries.
- Consent : sending marketing communications.
- Legitimate interest : improving our services and preventing fraud.
- Legal obligation : retention of invoices and compliance with tax regulations.
Data Sharing
Your data may be shared with:
- Our service providers (e.g. carriers, payment providers).
- Public authorities in the event of a legal obligation.
Data Retention Period
Your personal data is stored:
- For orders : 5 years after the end of the commercial relationship.
- For marketing communications : until you withdraw your consent.
- In accordance with applicable legal obligations .
Your Rights
In accordance with the General Data Protection Regulation (GDPR) and French law, you have the following rights:
- Access and rectification : request access to or correction of your data.
- Opposition : object to the processing of your data for certain purposes.
- Deletion : request the deletion of your data within the limits provided by law.
- Portability : Getting your data in a readable format.
To exercise these rights, contact us at: support@renovelo-bilel.store
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse or loss.
Cookies
Our site uses cookies to:
- Improve user experience.
- Analyze site performance and traffic.
You can manage your cookie preferences directly from your browser or via our cookie management tool. For more information on the use of cookies, see our Cookies Policy.
Modification of the Privacy Policy
We may update this privacy policy to reflect changes to our practices. Changes will be posted on this page with the updated date.
Contact
If you have any questions regarding this policy or your personal data, please contact us:
Email:support@renovelo-bilel.store
Address: 82 Rue Victor Hugo, 93240 Stains, France
